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Steampunk
This page highlights a series of key service design deliverables that were created to help a federal government client streamline and better understand their own operational model, and the critical personnel on the ground performing mission-critical work.
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These deliverables were highly praised and served as direct inputs to a specialized training course tailored to 7 significant roles in need of specialty upskilling in order to address a well-known knowledge gap spanning across the entire organization.
Service Design In Action
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